What Our Customers Are Saying
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John Brinkley
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Our experience at RV Outfitters, and with Rep. Erick Coss, was one of my best big purchase negotiations that I have worked thru in my life. Always we were treated like VIP's, even though we were purchasing a relatively inexpensive trailer compared to the MANY RVs that were offered by the dealership for sale. And I feel we received a very good deal on the financial end. I just scanned the internet for prices of our make, model, and year RV we bought, and RV Outfitters selling price (w/o add-ons we chose) was fully $2000 less than units spread out over the entire USA. Our salesman, Erick, told us several times that prices were cut to the lowest edge, and I think he was absolutely telling the truth! The entire staff - from the Dealership Manager to Justin, the RV Prep specialist, were unfailingly congenial and helpful with advice and suggestions. And a shout-out to Ronnie, Shop manager of the dealership...we had 5 small items that needed attention (ie, we requested the Dinette table be lowered by 2") and he had them completed when we came back from lunch. All the financial arrangements and Warranty details were smooth and streamlined by both the Finance Dept and Mr. Coss. My wife and I were extremely impressed by the entire operation, and sincerely recommend RV Outfitters of Texas as the place to do RV business!
Timothy Mika, Kingwood, TEXAS -
Erick was great to deal with and the whole team did a great job!
Shane Johnson, Cushing, TEXAS -
I cant be more proud of my sales man ,Eric has made it happen for my wife and I . I told Eric what camper I wonted and when I had to have it by Friday if I was going to buy it and on top of that I needed a hitch installed in 2018 tundra and air bags .Eric said let me start working on it Ill make it happen and let me tell you between Ronnie in service and his techs they definitely made it happen. Cant say it anuff thank you guys for a fast comfortable camper buy !!
Conan Elkins, Robeline, LA -
Worked with Eric to purchase 2022 KZ Durango 301RLT. Great experience with absolutely no high pressure sales. Very knowledgeable with the model we bought. Also, great price for what we bought. Would highly recommend this dealership!
Richard Harris, Allen, TEXAS -
Great people even after the sale. Darla is amazing and made sure that we were all taken care of. You wont find a better person to keep you updated on progress. Phenomenal!
Justin Shelby, Lufkin, TEXAS -
The folks at RV Outfitters are excellent to work with. Right from the start when I contacted Erick Coss about buying a used 5th wheel RV they had for sale my experience was excellent. Not only did I get fast responses to my inquiries but I also felt very comfortable going on-site to inspect the 5th wheel camper. Given I was traveling from New England area to buy this RV it had to be worth my time and money to make the trip feeling confident the ad for this RV was exactly as shown on the condition with no surprises. On arrival I was pleased to see they had the RV out front , clean and everything open and operating including getting new batteries in all remotes. I think nearly every employee made an effort to come out and make introductions. Erick and Chris went the extra mile providing me coffee/water even suggesting some great places to grab a bit for lunch in the area. Everyone was very accommodating and made me feel like family. A GREAT EXPERIENCE buy my first RV from a place I felt I could trust and people that care.
Michael Sorkin, Raymond, NH -
I live 1000 miles away from rv outfitters, found the camper we wanted there , made the deal by phone salesman was great. Paid to have it delivered, he wrecked it before I got it home. I started rebuilding it, with out Jesse in parts department I could not have done this. He is outstanding parts person and so knowledgeable of your needs and just a outstanding guy. I will always go to him for information, parts and rv help. Great guy
Terry Stafford, Belfry, KENTUCKY -
I needed a part for my travel before I could leave on a trip the next day. Ronnie and his team was the only service department out off 4 dealers in town that took the time to see exactly what part I needed. They had that part and I was able to go on my trip. They are very professional and courteous and is now my go to dealer. I've had other issues that I've used them for and have had the same friendly experience.
Jim Howell, Cushing, TX -
Googles
Rodney Pigg, Lufkin, TEXAS -
Ive finally found an RV service department that is good, really good! I have taken my rig to these guys for service, insurance repair and maintenance on several occasions. Ronnie has always taken the time to explain the issues, what its going to take to fix the issues and answered every question Ive asked. The best part is, if he doesnt know the answer, he will say so and find the person who can answer the question. He has always kept me updated as the work has progressed and let me know if delays are expected. Transparency at its finest. I will definitely recommend this service department to anyone. Thank you RV Outfitters and Ronnie Sheffield for the best service experience ever.
Ed ONeill, Fairfield, TX -
The entire staff treated my wife and I well. Upon the purchase, a few items needed to be addressed, manufacture issues. Everyone involved stepped up to the plate and took care of all of the concerns that I had identified. Having owned previous RVs, enjoying the RV life; again it was a very pleasant learning experience. I shopped for many months before I made my final decision; should I want to purchase another I would go back to RV Outfitters of Texas.
Carl Rosales, Richmond, TX -
we bought our first Rv and we could not be happier and more satisfied with Erick Coss who was so helpful and professional when dealing with us on everything
Linda Michele Murray, Nacogdoches, TEXAS -
Great people. Chris, Patrick, and Keith were very helpful and easy to deal with. Great price and quality. Thanks again.
-Anonymous -
Patrick and the entire team at RV Outfitters were absolutely fantastic. The team there was extremely helpful and patient in walking us through our first RV purchase. We really appreciated everything they did for us! They also had the most competitive price we could find. There are many great options close to where we live, but I would happily return to their dealership for the experience they offered and the support through the sale & delivery. Thank you!
Philip Barrett, Cypress, TX -
I recently purchased a custom ordered Durango Gold 381 from RV Outfitters in Nacogdoches. It was a much better buying experience than my first time at a different place. Patrick did a wonderful job making sure that we got the right unit for us and really took time to ensure we fully understood how everything operated. Their manager did an amazing job getting us a great deal on our financing. I owed more than the trade in value on my travel trailer so he advised me to sell it and I did for the retail value. They even assisted us with getting a better price on our insurance. If you are looking for a new RV this is the place to go for sure.
Missy Thomas, Nacogdoches, TX -
RV outfitters is by far the best repair I have had. The techs were friendly courteous and willing to do beyond requirements. The time of repair was the quickest I have had from any other repair facility. Will not hesitate to return in the future.
Orien Laroux, Tatum, TX -
Me and my wife were so pleased with the everyone that helped us with purchasing our new RV . Very pleasant place to do business and they were all so friendly and very professional ! We love our new RV .
Richard Tullos -
DEALING with Chris and Eric couldn't been any easier. The 5th wheel we bought was explained well to all the ways everything works in it. All the staff was great to work with.
Stephen Shinn, Nacogdoches, TX -
Wish I could say more about how I was treated. I wasnt buying a trailer I was selling mine. It didnt matter to them I was treated as if I was spending a million dollars. Chris and Eric went way beyond the call of duty. They did such a good job on advertising my trailer I even wanted to buy it again. They will always be my go to people on RV needs. Thanks guys and stay healthy.
Bull Sorn, Nacogdoches, TEXAS -
Top notch dealership. Eric & Chris we're very upfront with info. Enjoyed visiting will all staff at dealership. Would highly recommend these guys if your in the market for a new RV.
Trellis McCann, Center, TEXAS -
Bought my trailer from RV Outfitters of Texas and had a great overall experience. Warranty items were taken care of quickly and the staff was knowledgeable, friendly, and courteous. Had a small accident and repairs were handled in a timely manner and work performed was excellent! Glad I bought my trailer here! Would definitely recommend!
-Anonymous -
Thank you Chris and Patrick for a great buying experience! We love the trailer - just love it!! Getting used to it. Thank you again. I'll certainly send people your way.
Mark Rice, Denver, CO -
We would like to thank Keith, Trina, and Michael at RV Outfitters for their excellent service and workmanship for the complete flooring remodel on or 2002 Foretravel. They went out of their way to provide individual attention to our remodel requests. The quality of their craftsmanship was evident when we viewed the finished product. We will highly recommend RV Outfitters to our RV friends for any remodel requirements. Thanks again!
Paul and Linda Ogle -
Rv Outfitters had the RV we were looking for but it was in Texas and we live in Malibu. We were apprehensive to buy out of state but Scott handled the deal efficiently, honestly and went above and beyond to deliver it on time. Would highly recommend working with Scott and RV Outfitters.
linda hanley, Malibu, CA -
Jay is a "Great" person to represent this company! Honest, straightforward, real representation. I knew what we wanted and Jay wanted to get all the correct answers. My wife and I were glad to be his first sale! I will be sending everyone I can their way! After sale, they spent as much time as I needed to keep my happy with my wonderful RV!
-Anonymous -
Great customer service! Jay was very helpful and polite. He made sure all questions were answered before and after the sale! Could not be any happier with our rv!
-Anonymous -
Jay is a "Great" person to represent this company! Honest, straightforward, real representation. I knew what we wanted and Jay wanted to get all the correct answers. My wife and I were glad to be his first sale! I will be sending everyone I can their way! After sale, they spent as much time as I needed to keep me happy with my wonderful RV!
Brian Zettel -
"Its always about the people. I learned a while back that regardless of what business you are considering using for your personal needs, its the people who ultimately make it a success or disaster. I chose RV Outfitters because of the people. Scott and Jennifer: Genuine, sincere, and honest. Everybody won on this deal and when I need another camper or if a friend does, I will send them to Scott and Jennifer! They are the BEST!!!
Billy Stovall, Nacogdoches, TEXAS -
I was having difficulty with the headlights on my motorhome and was told by other RV service companies that it would be up to 4 weeks before they could even look at the problem. I was referred to RV Outfitters of Texas and after talking to Scott he said to bring the unit in the next day. I brought it in and they had the problem fixed in one day and we were ready to go. This is a great new company in Nacogdoches and Im glad they are here and I will definitely use them for my future service needs.
Norman Neel, San Augustine, TX -
We did it. We purchased a RV (designed with us in mind) at RV Outfitters of Texas in Nacogdoches. After what seemed like an endless search of finding one with all the features my husband and I wanted, we decided to look at one last place before giving up on purchasing one. Once we arrived at the dealership two very knowledgeable sales associates impressed us with their knowledge and genuine concern about assisting us in finding a RV. In fact, their motto is, "Now is the time to live your dream." Thank you Scott Weaver and Jennifer Norris!
Barbara Gordon Chapman -
We did it. We purchased a RV (designed with us in mind) at RV Outfitters of Texas in Nacogdoches. After what seemed like an endless search of finding one with all the features my husband and I wanted, we decided to look at one last place before giving up on purchasing one. Once we arrived at the dealership two very knowledgeable sales associates impressed us with their knowledge and genuine concern about assisting us in finding a RV. In fact, their motto is Now is the time to live your dream. Thank you Scott Weaver and Jennifer Norris!
Barbara and Gordon Chapman -
Scott did a great job working with us to sell our fifth wheel on consignment. He had a buyer for us the day after our first discussion. The circumstances were a little complicated and Scott worked with both us and the buyer to ensure both were satisfied. We had our full asking price within a week.
Dale Vicki Braun -
All of our suggestions were taken wholeheartedly into account and used to repair our RV. We enjoyed being around all the workers, who were a well-run, happy group of people.
Thomas Reeder -
The attention to detail, regardless of to what, was the best; the workmanship was the best; the knowledge of the RV industry was great; and problems we have faced in the past have gone away.
Tammy Little -
This company has been there for us from day one. We are new RV owners - less than a year. Our calls and questions are always answered. No question is ignored.
Diana Sheffield -
We couldnt have had a better professional, competent, courteous business dealing with everyone we came in contact with. Everyone went above and beyond. We came to RV Outfitters of Texas to do business, and instead we left with many new friends. Thanks for everything.
Myron Davis -
We are first time owners of a travel trailer. We looked at several brands but the people at RV Outfitters were by far the most helpful. Thank you Andrew for all your help.
Margaret Bill Wright -
Our experience buying our first new travel trailer was a great experience. Very friendly and helpful. Andrew did a great job. Would highly recommend RV Outfitters to family and friends.
Lester Melissa Baxter -
This is the best RV buying deal I have every experienced. It was a great pleasure dealing with everyone especially Jennifer! I look forward to dealing with RVOTX in the future.
Dale Couvillon
We bought a new Durango Gold fifth wheel. The day we went to pick it up was great. Erick Coss was the sales associate and he spent 5-6 hours with us going over every detail of the fifth wheel. He made sure there was enough time to tell us everything and answer any question we had. The time he spent with us was so helpful and it really put any concern that we had to rest. HE IS THE BEST! We also talked to Ronnie Sheffield - the service manager - he reassured us that any problem we had all we had to do was call him. He also took time to go over any concerns we might have. The customer service that they provide is awesome. I recommend this place to anyone looking for a rv - they are the best at what they do and if it was possible I would give them a 100 stars!